Privacy Policy

Last updated: 1 November 2025

Welcome to Rung’s Thai Kitchen (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information.

1. Who we are

Rung’s Thai Kitchen is the data controller for the personal data we collect.

Contact email: admin@rungsthaikitchen.co.uk

We are based in the United Kingdom and serve customers in the United Kingdom.

2. What data we collect

We collect personal data when you place an order or contact us, including:

• Full name
• Address
• Email address
• Telephone number

We may also collect technical information (such as IP address and browser type) for security and site performance.

3. How we use your data

We use your data to:

• Process and fulfil your orders
• Contact you about your order or booking
• Respond to your enquiries
• Keep business and accounting records

We do not currently use your data for marketing purposes. If we wish to do so in the future, we will update this policy and, where required, ask for your consent.

4. Our legal bases

We rely on the following lawful bases under the UK GDPR:

• Contract – to provide the service or order you requested.
• Legal obligation – to meet accounting/tax/legal requirements.
• Legitimate interests – to run and protect our business.

5. Where and how we store your data

We store your data securely using Supabase, which acts as our data processor. We only allow access to people who need it to run our service.

If data is stored or accessed outside the UK/EEA, we will make sure appropriate safeguards are in place (such as Standard Contractual Clauses).

6. Sharing your data

We do not sell your personal data. We may share it only with:

• Service providers (such as hosting/database providers) who act on our instructions
• Professional advisers (e.g. accountants) where necessary
• Authorities, where we are legally required to do so

7. How long we keep your data

We keep your data only for as long as necessary for the purpose we collected it for:

• Order/customer records: normally up to 6 years for accounting/legal reasons
• General enquiries: normally up to 12 months

After this, we will delete or anonymise it.

8. Your rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing in some cases
• Request a copy of your data in a portable format

To exercise any of these rights, contact: admin@rungsthaikitchen.co.uk.

9. Security

We use technical and organisational measures to protect your data, including access controls and encrypted connections.

10. Cookies

Our website may use essential cookies to make the site work and basic analytics to improve our service. For more information, see our Cookie Policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page.

12. How to complain

If you have concerns, please contact us first at admin@rungsthaikitchen.co.uk.

You also have the right to complain to the UK Information Commissioner’s Office (ICO): ico.org.uk.